Streamlining Student Services: The AI Assistant for Modern Universities

Maria’s inbox counter reads 381 unread emails, a number that hasn’t dipped below 300 since new student orientation. Last month, her university’s central student services hub—a coalition of advising, financial aid, and the registrar—fielded over 14,000 inbound inquiries. Fourteen thousand tickets, calls, and walk-ins from students asking about payment plans, registration holds, and transcript requests. […]